Privacy Policy

1. Information We Collect

We collect the following information when you use our Service:

• Contact Information: Your email address for order delivery and communication
• Order Information: Details you provide about the roast/toast recipient (name, traits, occasion)
• Payment Information: Processed securely through Stripe; we do not store credit card details
• Usage Data: How you interact with our website for service improvement

2. How We Use Your Information

We use your information to:

• Generate and deliver your personalized content
• Process payments and send order confirmations
• Communicate with you about your order
• Improve our Service and user experience
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate (payment processing, hosting, AI services)
• Legal Requirements: When required by law or to protect our rights

4. AI-Generated Content

The information you provide about the recipient is used solely to generate your personalized content. This information is processed by AI systems and is not used to build profiles or for any other purpose. We may retain generated content for quality assurance and to fulfill re-delivery requests.

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your order information for as long as necessary to provide the Service and fulfill legal obligations. Generated content is retained to allow you to access your delivery page. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to operate our Service (authentication, session management). We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.

11. Contact Us

For questions about this Privacy Policy, please contact us at: [email protected]